Candle care is so important to avoid any injuries/burns, and fires. Please adhere to these rules:
• Always burn your candle within sight. do not burn the candle for longer than 4 hours at a time.
• Keep burning candles away from flammable materials, children and pets.
• Do not light on or near any objects that can catch fire, and do not place on or near other heat sources.
• Do not place your candle in a draft filled area such as a hallway, near a window or by a fireplace.
• When lighting your candle for the first time, burn for at least 2/3 hours (or until full melt pool) to prevent tunnelling in the future!
• Always trim your wick to 3mm-5mm before each use.

Read our full care guide here

In addition, each candle has a safety sticker on the bottom of the tin as well as a candle care card in our packaging.

Although it may look strange, this is completely natural for coconut soy wax and does not affect the performance of the candle. This is actually a great way to know your candle is not made from any harmful ingredients! All natural baby!

Your candle can tunnel if you extinguish the flame before its optimal burn time, leaving a ‘tunnel’ around the outside. This leftover wax means your candle won’t achieve its maximum burn potential and can become difficult to light later on if not dealt with.
To reduce this risk, ensure you are burning your candle until the entire top layer is liquid wax, usually after a few hours.
However, if you happen to tunnel your candle don’t worry! Create a foil wrap around the sides and top of the tin, then poke a hole to light the wick. This will create an oven inside the candle for the edges to melt down. Keep the candle within eye sight at all times and when removing be careful as the foil will be hot!

At Akasha our one goal is to bring you the best smelling candles only using eco-conscious ingredients
In our candles we use coconut soy wax, FSC certified wood wicks and all our fragrance oils are phthalate, paraben & cruelty free!
Our packaging includes 100% recyclable cans, stickers and cards are made with 100% post-consumer paper. All our shipping boxes are recycle. Our tester mailers are made with 100% reclaimed polyethylene liner which is biodegradable. Additionally, our packing peanuts are entirely plant-based and made of organic starch which decompose in water in minutes!
We are constantly working to find ways to improve so if you have suggestions, we are all ears. :)

Each and every one of our candles is carefully handmade in micro batches at our home in Antwerp, Belgium. Currently we are a team of 2! Read our story here to get to know us a bit more as well as our brand.

Here is a little rundown of why we love wood wicks so much and we hope you will too!
Wood wicks can be fairly intimidating to begin with but they operate just like any cotton wick. However ours are naturally sourced FSC approved, compared to many cotton wicks which are often coated with harmful chemicals.
When a wood wick is lit it creates a soothing crackling noise just like that of a fireplace. They produce a stronger scent throw without being overwhelming.
Lighting a wood wick is simple, use a regular match or lighter on the edge of the wick and watch it catch. If you cut your wood wick too short, don’t worry! Either wipe off the melted excess wax with a towel or scrap off some of the wax around the wood and trying lighting again. The wick should be able 4- 5mm before each burn.

Wooden wicks can take more care and patience than traditional cotton wicks, however once you buy a wooden wick candle you'll never turn back!

On the first burn, allow the wax to fully melt to the edge of the can, both on the first burn and consecutive ones! (2-3 hours max) do this by breaking off the TOP black bits of the wick with your fingers, or use nail clippers to shorten the wick to be about 3-5mm. The shorter height allows the wax to soak up the wick to feed the flame properly.

Please note: We recommend burning your candle within 6 months of date of purchase for best results.

Yes!

We offer local pick up if you live around the Antwerp area.
You must place your order online, select local pick up, and once you receive an 'order ready' confirmation email which will include the address, you are free to come by and pick up your order between 9-5pm Monday-Friday.
If you have any questions email us at hello@akashacandleco.com.

Due to the nature of our products, used candles cannot be returned or refunded. We also do not offer refunds for change of mind purchases.

However, we will replace or refund products damaged during shipment from akashacandleco.com if photographic proof of damage and receipt is submitted to support@akashacandleco.com within 48 hours of arrival.

Once your order has been placed, you’ll receive a confirmation regarding your order. We will also provide you with a shipping confirmation email containing a tracking number you can use to track your package once it has been dispatched. If you haven’t received either of these emails, please check your spam folder to ensure it hasn’t gone to junk! Still can’t find it? Pop us an email at support@akashacandleco.com

As of right now we only ship to Belgium & The Netherlands.

However, in the near future, we hope to expand our business and reach customers globally.

Yes!

If you’re a wholesaler we’d love for you to get in touch with us at wholesale@akashacandleco.com.

For special events and occasions we are able to create custom orders and scents. Please note this will take longer than standard orders due to testing and curing. For more information pop us an email!